Shipping and return policies for Solex

Return Policy
Returns are for exchange or credit only and must be accompanied by a sales receipt; sorry, no cash or credit card refunds.

Returns must be made within 14 days of purchase, though in unusual circumstances we will make an exception.

Due to policies imposed upon us by the major manufacturers, new CDs that have been OPENED can be exchanged with a receipt only if in like-new condition; that means no smudges, skufs or scratches on the disc. Manufacturers will no longer accept returns of opened CDs from retailers, so if something is returned we must be able to re-sell it.